Telecom: what are the possibilities of hires ?
During the crisis, the’network of networks and telecommunications survived thanks to the digital revolution. This event has encouraged employees in the sector to find out about available jobs and what companies seek to recruit.
Bac pro and cap profiles are often sought after
These course cycles lead to level D positions’Entry into telecommunications companies. Graduates can access telecom jobs and become cable installers, for example, they can become site managers or maintenance technicians.
With a baccalaureate, job candidates can exercise the profession of telecom customer advisor. They can sell and answer customer questions, as well as solve their problems. Applicants for customer service posts by telephone must have a good understanding of their audience as well as basic commercial knowledge.
I’installation of telephone networks, optical fiber cables, and’other technologies requires that technicians work at the’interior and’outside. This forces them to be versatile to be able to work in many different environments.
Currently, many telecommunications companies require candidates that’They have a BAC Pro Systems Bac License Option C Computer Networks and Communicating Systems.
A Bac + 2/3 diploma to work in the telecom sector
There are many jobs available for a person holder of’a baccalaureate or d’A higher telecommunications diploma. They’acts in particular of the’network administrator, webmaster, network technician, test technician, business project manager and internet referent.
Working in a specific field requires specialized knowledge. In addition, having a bac +2 in a technical or commercial subject allows you to become a SAV Customer Advisor.
Applicants must like to communicate with others in order to work well with customers. Some telephone services are available 24 hours a day, so candidates must be willing to work at various hours. Have an excellent mastery of the’English is a plus.
Companies looking for more technical positions require candidates to have a sense of’Analysis and synthesis. They must also be independent and organized, which pushes companies to seek people who have studied higher. Among the desired diplomas for specific positions are the’IT or Bac+2 in civil engineering and networks and telecoms.
Telecom installers and repairers
Installers are l’one of the main professions of’Telecommunications industry. They break down into line installers and equipment installers.
I’installation of equipment generally needs specialized equipment. This means that equipment installers can work with routers, modems and D’Other devices during the’Connection of connections in offices and buildings. They can also use this equipment to maintain and repair networks.
Line installers use their knowledge to connect wires and cables – sometimes underground – to houses and other residential areas. They also maintain the external terminals or the telephone lines in the event of a problem with the cables or when new cables must be installed.
Customer service representatives
Customer service representatives are common in the telecommunications sector. They work mainly at the’interior D’A platform D’call and answer customer calls as at Orange. In some cases, they can also interact with external suppliers.
Customer service agents answer customer issues, provide information on new changes and offer services. Their work also consists in providing after-sales service, which involves processing complaints from both the’Telephone assistance and’online assistance.